Sustainable growth through resilient communities.
We balance business objectives and community desires, creating ecosystems that evolve alongside organizational growth.
What We Do
FISH & CHiPS is a boutique consultancy that operates at the powerful intersection of organizational culture, authentic collaboration, and sustainable growth. Drawing from extensive experience across the technology landscape—from established enterprises to venture-backed startups—we guide teams beyond transactional engagement toward environments defined by trust, genuine connection, and collective ownership of shared outcomes.
How We Help
Community Foundation
Spark lasting connections from the start.
We help lay the groundwork for vibrant, engaged communities where every member feels welcomed, empowered, and valued.
Retention Strategy
Keep your community thriving and active.
We design tailored strategies that boost participation, deepen belonging, and measure long-term growth.
Expert Facilitation
Unlock team excellence and meaningful dialogue.
Our facilitators design and lead sessions that build trust, collaboration, and actionable results for internal team performance.
Our Service Packages
Choose the level of partnership that matches where your community or team is today—from early formation to mature foundations to advanced facilitation.
Formation
For early-stage or launching communities.
Set up a strong community from day one with intentional design and clear pathways to participation.
- Platform setup, onboarding design, and welcome flows
- Cohort and behavioral milestone tracking
- Member persona mapping and early ambassador program
- Engagement calendar and community guidelines
What People Are Saying
Jacq is masterful at taking complex, technical topics and transforming them into marketing material that all types of audiences can understand. It’s rare to find someone who can translate deeply technical development speak into common language and an actionable community plan.
Hudson Jameson
VP Community, Ethereum Foundation/Polygon Labs
Jacq is one of those people you just want on your team. She’s tuned-in, deeply engaged, and has a knack for understanding what an audience is thinking and feeling. From community engagement to standout campaigns to 1:1 founder work, she brings creativity, honest feedback, and that rare instinct that makes everything run smoother.
Diana Chimes
Marketing Lead, Agg Layer
Jac is one of the strongest people I’ve worked with in crypto, especially in community building. She’s consistently on the forefront of community strategies and systems, and pairs that with a sharp understanding of product and technical trends—a rare combination.
Chad Hugghins
Head of Growth, Sei Development Foundation
Web3 culture is the hardest piece for companies big and small to get right. Jac stands where the culture is going. There is no one better to guide you through the noise, bullshit, and superficial marketing than Jac.
Greg Labuz
Head of Licensed Gaming, Ava Labs
Jac is an unforgettable teammate. In a rapidly growing environment where community was critical, she brought a blend of theory, practice, and intuition. She stays professional and credible while being real and playful—and if you give her the reins, she’ll take you places.
SVP Marketing
Leadership Team, Linera